Terms of Service
Below you will find both the operational rules for using our website and details on how we responsibly manage your personal data.
1. Age Requirements and Basic Rules
By using this site, you confirm you are at least the age of majority where you live (usually 18), or that you are an adult giving permission for your dependents to use the site. You cannot use our products for anything illegal, and you must follow all laws in your area. Do not upload or transmit viruses, malware, or any destructive code.
2. General Rights
We reserve the right to refuse service to anyone, for any reason, at any time. Your content (not including payment card information) might be transferred unencrypted over networks to match technical device connections. Credit card information is always fully encrypted during transfers. You agree not to copy, duplicate, sell, or exploit any part of our website or products without our express written permission.
3. Website Information & Typographical Errors
While we try our best to keep this site accurate, we are not responsible if information is occasionally outdated, incomplete, or contains typographical errors regarding product descriptions, pricing, shipping costs, or availability. Prices can change without notice. We reserve the right to correct any errors, update information, or cancel orders if information on the site is incorrect—even after you submit your transaction request.
4. Products and Sales Limits
Some items are online exclusives, have limited quantities, and are subject to returns only via our **Refund Policy**. We try to display product colors accurately, but your monitor might show them differently. We reserve the right to limit product quantities, refuse orders, or cancel transactions if we suspect they are placed by unauthorized dealers, resellers, or distributors.
5. Account and Billing Accuracy
You agree to provide current, complete, and accurate billing and account information for all purchases. Please update your profile, email address, and credit card expiration dates promptly so we can fulfill your orders and contact you as needed.
6. Third-Party Links and Tools
We may provide access to optional third-party tools or links to outside websites that we do not monitor or control. We provide these "as is" without any warranties. Use them at your own risk, and check their individual privacy and operational rules before engaging in transactions.
7. User Comments and Feedback
If you send us feedback, suggestions, or creative ideas, you agree that we can edit, copy, publish, and use them anywhere, anytime, for free. We don't have to keep them private, pay you for them, or reply to them. Your comments must not violate any third-party rights or contain abusive, illegal, or malicious software.
8. Prohibited Uses
You are banned from using our site or its content: for any unlawful purpose; to break any international, federal, state, or local rules; to infringe on intellectual property; to harass, abuse, defame, or discriminate against anyone; to submit false data; to upload malware; to scrape data; or to interfere with site security features. Violations will result in immediate termination of service access.
9. Liability Disclaimer
We do not guarantee our website will be uninterrupted, perfectly secure, or error-free. Your use of this service is at your own risk. Everything is provided "as is" without automatic or implied guarantees. Shop Chadwick Optical, its directors, and employees are not liable for any injury, loss, claim, or direct/indirect damages of any kind, including lost profits or lost data, resulting from your use of our site.
10. Indemnification & Severability
If you break these rules or break the law, you agree to pay for our defense and cover our legal fees if someone sues us because of your actions. If a court finds any part of these rules invalid, that specific piece will be removed, and the rest of the terms will remain completely active and valid.
11. Governing Law
These Terms of Service and any separate operational agreements shall be governed by and interpreted in accordance with the laws of the Commonwealth of Pennsylvania, United States, without regard to conflict of law principles.
12. Updates to These Terms
You can read the latest terms on this page anytime. We can update these rules by posting changes to our site. If we make major updates, we will notify you by posting a prominent notice or via email. Continuing to use the site means you accept the updated framework.
Data Privacy & Accessibility Request Portal
If you wish to exercise your legal privacy rights (such as data deletion or access requests under the CCPA/GDPR) or report a digital barrier on our web portal, please submit your inquiry using our official NetSuite secure portal form below.